Shipping and payments
* We never receive your credit card information.
Returns & exchanges
We do not accept returns, exchanges, or cancellations
However, please contact us if you have any problems with your order.
Returns and exchange details
For questions and problems concerning your order, please contact me. I am sure we will find a good solution.
Please keep in mind that dolls are unique and handmade. All my dolls have their unique appearance and facial expression.